“She was the first person to listen and hear what I was saying that I was struggling with and then assist to get me to appropriate providers to address my ongoing medical needs. Without someone as caring and knowledgeable as her, I’mnot sure I’d be as far along as I am now.” — Jake “She took a genuine interest in my recovery and welfare. Always engaged and interacting with the Dr.'s and medical staff.” — Tim “She made it easier for us to make decisions and understand the process involved with our loved one’s care. She did a terrific job as the liaison for them and the insurance company and always reassured us that the details regarding their case were being handled." - Steven & Fran “She took complete control of the situation, attending doctor's appointments, hospital visits, home meetings… I felt like the luckiest guy in the world to have her as case manager.” - Robert